Task 2 — Essay
You should spend about 40 minutes on this task. Write at least 250 words.
Some argue that replacing staff with self-service machines in shops, banks and stations makes everyday services faster and cheaper for everyone. Others say it removes the help that many customers still depend on.
Discuss both these views and give your own opinion.
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Marked on Task Response, Coherence and Cohesion, Lexical Resource, and Grammatical Range and Accuracy. Plan for a minute, write to length, then leave time to read it back.
0 / 250 words